Privacy Policy

Last Updated: March 16, 2025

At Misk al Haramain, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (miskalharamain.com) and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing details when you place an order.
• Order Details: Information related to purchases, such as order history and pickup details.
• Technical Data: IP address, browser type, and device information when you visit our website.
• Communication Data: Any messages or inquiries you send to us.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Contact you regarding your order, including pickup notifications and updates.
• Improve our website and customer service.
• Respond to inquiries and provide support.
• Send marketing emails (only if you opt-in).

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Service providers (e.g., payment processors) to complete transactions (if applicable).
• Legal authorities if required by law or to prevent fraud.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us analyze site traffic and improve functionality. You can disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any personal information.

7. Your Rights & Choices

You have the right to:

• Request access to the personal data we hold about you.
• Correct any inaccuracies in your data.
• Request the deletion of your personal information (subject to legal obligations).
• Opt out of marketing emails by clicking "unsubscribe" in our emails.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our website implies acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@miskalharamain.com
📞 Phone: +1 647 540 5475

By using our website, you agree to the terms of this Privacy Policy.